Step 3 Agree the Process 

"One's philosophy is not best expressed in words; it is expressed in the choices one makes. In the long run, we shape our lives and we shape ourselves. The process never ends until we die. And, the choices we make are ultimately our own responsibility. "Eleanor Roosevelt (1884-1962) American columnist, lecturer and humanitarian.
Longden firmly believes that the process is as important as the outcomes and we follow the wonderful model developed by Beard and Wilson in 2002 in order to use a systematic process in designing and delivering your programme.